Typically, a hardware warranty covers parts. Less common are maintenance agreements that cover labor costs when something goes wrong.
Maintenance is like an insurance policy: you’re paying to reduce your exposure to cost of loss. Steadfast Associates, Inc. can expand your protection. As your maintenance contractor, we will do our best to ensure that installed equipment is always functional. Parts and labor associated with equipment failures will be covered. You're covered whether or not your equipment vendor offers a maintenance agreement.